Please note, with effect from the 1st April 2022, we will no longer be taking requests for prescriptions via Email. 

How to order your repeat prescription from the 1st April 2022; 

Whichever method you use for ordering a repeat prescription, it takes 48 hours to process. 

How to order your repeat prescription 

Online 

The easiest way to order a repeat prescription is online https://www.reservoirroadsurgery.co.uk 

Simply fill out the Repeat Prescription Request Form 

In person 

You can do this by returning the right hand tear-off slip from a previous prescription with the required medications ticked, or by submitting a handwritten request. 

Please put this repeat prescription request in box outside the surgery, or hand it to the Receptionist.. 

By post 

You can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. 

Please note we are unable to accept repeat prescription requests by telephone. 

Electronic prescribing 

Instead of issuing a green hand signed paper prescription, the doctor can now send the prescription electronically to your chosen pharmacist. 

This means you don’t have to come back to the surgery to pick up the prescription, but you can go straight to the pharmacist and pick up your medicine. 

This works even better if you request the medicine online as it means you can miss out on two trips to the practice. 

You can nominate your pharmacy: 

  • Visiting your regular pharmacy and signing up for electronic prescribing. 
  • Ask the receptionist at the practice to register your chosen pharmacy. 

 

Medication reviews 

The doctors at Reservoir Road Surgery review the medication you are taking. They will sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication. 

 

PHASE 4 EPS INFORMATION FOR PATIENTS

We are upgrading to the next phase of the Electronic Prescription Service (EPS) which will mean that almost all our prescriptions will be processed electronically from 21/4/2020

Please order you prescriptions here 

****PLEASE NOTE WE WILL NO LONGER BE ABLE TO ACCEPT YOUR PRESCRIPTION REQUEST VIA THE TELEPHONE OR BY HAND/IN PERSON AT THE WINDOW*****

Electronic prescriptions help save the NHS money.

You will receive your prescriptions in the same way as you do now.

Read more about EPS ON THE NHS WEBSITE

To order your repeat prescriptions, please present your computer slip or written request - including your name, address and medication required - to the receptionist. Alternatively you can post your request to us, including a stamped address envelope for return or follow the link to the secure online form below.

Please allow several days for posting either way. Your prescription will be ready for collection 48 hours later.

Please order your prescription in plenty of time to allow continuity of treatment. We find it very difficult to process prescriptions “immediately” because medication has run out. If you do run out of your regular medication please ask your usual pharmacist, as they may be prepared to give you a small supply ‘on loan’ until your prescription is ready.

Normally antibiotics or oral contraceptive pills are not repeated without being seen. The doctors will wish to review your condition and medication periodically and you will be asked to make an appointment before the next prescription becomes due, please make this appointment in good time.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website