We now offer patients the use of a secure web site on the Internet to:
- Notify us about change of address, telephone number, or e-mail
- Book Appointments
- Register to use Patient Access.
HOW DO I REGISTER FOR PATIENT ACCESS?
You must be a fully registered patient, and need a letter from us containing personalised access codes . To get this letter you need to come to Reception and ask for Registration for Patient Access, you will need to show some photo ID, e.g. passport/driving license. The Receptionist will find you on our computer system and print out your access codes and registration instructions. Once you have the access codes and instructions you can connect to the web site at any time.
There is also a facility for existing patients to register to use Patient Access on-line.
HOW DO I GET ONTO PATIENT ACCESS?
You can visit this page by clicking on the following image from anywhere in this website.
The first time you use the site you will be asked to create your account. Here you will need to enter the registration code given to you by the practice.
VIEWING YOUR CONTACT INFORMATION
Clicking on View/Update Your Contact Info will show the current details we hold for you. If you need to make any changes click Edit.
E-mail: it is useful for us if you can provide a current e-mail address - particularly if you are using our repeat prescription request service. After entering any changes click Submit. You then need to confirm the changes by clicking Confirm. We review all changes when we receive them, and accept them providing they comply with our requirements.
Our HUB practice now offers a video GP service – LIVI – to all our patients.
To access the service, simply download LIVI from the App store (iphone) or Google Play (Android), and sign up.
You can get medical advice, prescriptions and referrals by video, with appointments available on the same day, even at weekends.
Get the LIVI app here: