***DUE TO COVID-19 STARTING MONDAY 16TH MARCH 2020 WE WILL NO LONGER BE ACCEPTING WALK-IN APPOINTMENTS/BOOK ON THE DAY.
YOU MUST PHONE THE SURGERY TO MAKE AN APPOINTMENT. WE WILL HAVE 4 LINES IN USE TO ANSWER ALL CALLS. THE RECEPTIONISTS WILL NEED TO FOLLOW PROTOCOL IN BOOKING APPOINTMENTS BY ASKING YOU A SERIES OF QUESTIONS BEFORE THEY CAN BOOK AN APPOINTMENT.*****
See a GP by video
Our GP's may decide that they want to do your appointment via video consultation. See how it works below.
How it works:
- Your practice will let you know that they would like you to do a video consultation
- Your clinician will then send you a text message with a link to load video consultation.
What you need to do:
Booking your appointments online
***As per the NHS England guidelines, to help prevent the spread of coronavirus, you will no longer be able to book online appointments with a GP for the foreseeable future. We thank you for your cooperation. (Updated 10.03.2020)***
Birmingham & Solihull Health App
You can sign up to the BSOL Health App which is downloadable from Google Play or the App Store
The App allows patients to:
- Book appointments in their local practice and hub
- View medical records
- Order repeat prescriptions
- Access health information
- Link account to others if appropriate
Sign up online at:
Before you can start booking GP appointments online you must first register your details for this service.
It is quick and easy to register. You will need to come into the surgery bringing some identification with you; you will then be given the relevant details to enable you to set up an account and use the system.
Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.
When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery; there is no need to reconfirm.
Please contact the surgery if you require an interpreter.
Please remember urgent appointments are for medical problems and doctor will only deal with the immediate problem. Doctors will see “extra” urgent patients even if their session is fully booked, but you must be prepared to see whichever doctor is available, and to wait if necessary.
Appointments may be made by telephone from 8.30 am each day. A limited number of appointments are available to book in advance* but may go quickly. Please remember one person per appointment.
* Due to Covid 19 we are not currently pre booking any appointments in advance.
We want to reassure you that your GP practice is still here to look after you and your family.
Please DO NOT arrive more than 5 minutes before your appointment time. You may be asked to sit in your car or come back closer to your appointment
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.