Opening Hours

***DUE TO CORONAVIRUS (COVID-19) STARTING MONDAY 16TH MARCH 2020 WE WILL NO LONGER BE ACCEPTING WALK-IN APPOINTMENTS/BOOK ON THE DAY.

YOU MUST PHONE THE SURGERY TO MAKE AN APPOINTMENT. WE WILL HAVE 4 LINES IN USE TO ANSWER ALL CALLS. THE RECEPTIONISTS WILL NEED TO FOLLOW PROTOCOL IN BOOKING APPOINTMENTS BY ASKING YOU A SERIES OF QUESTIONS BEFORE THEY CAN BOOK AN APPOINTMENT.*****

See a GP by video 

Our GP's may decide that they want to do your appointment via video consultation. See how it works below.

How it works:

  • Your practice will let you know that they would like you to do a video consultation 
  • Your clinician will then send you a text message with a link to load video consultation.

What you need to do:

  • Once you receive the message click on the link
  • It will then open your internet browser (e.g. Safari, Chrome) 
  • It may show you a screen where you need to click "Request permissions" to enable your camera and your microphone.
  • You should then be able to see yourself.
  • You should then wait for the GP to join the consultation.
  • What do I need for it to work?

    • A smartphone, either with working Wifi/3G/4G connection
    • Your Internet Browser needs to have your phone's microphone and camera enabled.  
    • iPhones running older software that has not been updated (iOS 12 and earlier) will need to download the Whereby app to join the consultation)
  • What if I don't have a smartphone or the video doesn't work on my phone?
    You can also access the link on a computer. Just type it into the top of the internet browser.

Weekdays

8.30am

6.30pm

Saturday 

8.30am

12pm

Sunday 

Closed 

Closed

Consulting Hours

Monday - Friday

9.00am

11.30am

Monday - Friday

4.00pm

5.45pm

Appointments may be made by telephone or in person from 8.30 am each day. A limited number of appointments are available to book in advance but may go quickly. Please remember one person per appointment.

Booking your appointments online

***As per the NHS England guidelines, to help prevent the spread of coronavirus, you will no longer be able to book online appointments with a GP for the foreseeable future.  We thank you for your cooperation. (Updated 10.03.2020)***

Birmingham & Solihull Health App

You can sign up to the BSOL Health App which is downloadable from Google Play or the App Store

The App allows patients to:

  • Book appointments in their local practice and hub
  • View medical records
  • Order repeat prescriptions
  • Access health information
  • Link account to others if appropriate

Sign up online at:
www.birminghamandsolihullhealthapp.com

Before you can start booking GP appointments online you must first register your details for this service.

It is quick and easy to register. You will need to come into the surgery bringing some identification with you; you will then be given the relevant details to enable you to set up an account and use the system.

Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.

When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery; there is no need to reconfirm.

Please contact the surgery if you require an interpreter.

Urgent Appointments

Please remember urgent appointments are for medical problems and doctor will only deal with the immediate problem. Doctors will see “extra” urgent patients even if their session is fully booked, but you must be prepared to see whichever doctor is available, and to wait if necessary.    

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website