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Noticeboard

***IMPORTANT NOTICE***

Following NHS guidelines all of our GP appointments are being converted to telephone consultations as of 17/03/2020

If the GP feels that they need to have a face to face consultation with you they will book an appointment to do so.

Prescriptions can still be ordered as usual but if you have not yet nominated a pharmacy for your prescriptions to be sent to, you may want to consider doing this now. We will continue to provide updates to our patients via our website.

***DUE TO CORONAVIRUS (COVID-19) STARTING MONDAY 16TH MARCH 2020 WE WILL NO LONGER BE ACCEPTING WALK-IN APPOINTMENTS/BOOK ON THE DAY.

YOU MUST PHONE THE SURGERY TO MAKE AN APPOINTMENT. WE WILL HAVE 4 LINES IN USE TO ANSWER ALL CALLS. THE RECEPTIONISTS WILL NEED TO FOLLOW PROTOCOL IN BOOKING APPOINTMENTS BY ASKING YOU A SERIES OF QUESTIONS BEFORE THEY CAN BOOK AN APPOINTMENT***

Out of Hours  
Always telephone - 465 2950.  The out-of-hours service is for emergencies only, when the surgery is closed

Home Visits
Requests for home visits should be made before 10am where possible, by telephoning 465 2950. The receptionists will ask you for the reason for the visit; this is to allow the doctor to assess the urgency.

Test Results
If you have had a blood test, urine check etc, you will be asked to either telephone or come to the surgery for the result. Unless the doctor has told you to call before, please try us after 1.00 pm on 465 2948.

 Extended Access 

COMMENCING 6TH JULY 2019 THE SURGERY WILL BE OPEN ON A SATURDAY FROM 8.30 AM-12 PM FOR BOTH ROUTINE AND EMERGENCY APPOINTMENTS                   

Please ask a receptionist for further information.

Social Prescribing clinics - Fridays from March 2019 -

Please speak to Reception if you can benefit from this. 

Opening Hours

***DUE TO CORONAVIRUS (COVID-19) STARTING MONDAY 16TH MARCH 2020 WE WILL NO LONGER BE ACCEPTING WALK-IN APPOINTMENTS/BOOK ON THE DAY.

YOU MUST PHONE THE SURGERY TO MAKE AN APPOINTMENT. WE WILL HAVE 4 LINES IN USE TO ANSWER ALL CALLS. THE RECEPTIONISTS WILL NEED TO FOLLOW PROTOCOL IN BOOKING APPOINTMENTS BY ASKING YOU A SERIES OF QUESTIONS BEFORE THEY CAN BOOK AN APPOINTMENT.*****

Weekdays

8.30am

6.30pm

Saturday 

8.30am

12pm

Sunday 

Closed 

Closed

Consulting Hours

Monday - Friday

9.00am

11.30am

Monday - Friday

4.00pm

5.45pm

Appointments may be made by telephone or in person from 8.30 am each day. A limited number of appointments are available to book in advance but may go quickly. Please remember one person per appointment.

Booking your appointments online

***As per the NHS England guidelines, to help prevent the spread of coronavirus, you will no longer be able to book online appointments with a GP for the foreseeable future.  We thank you for your cooperation. (Updated 10.03.2020)***

Birmingham & Solihull Health App

You can sign up to the BSOL Health App which is downloadable from Google Play or the App Store

The App allows patients to:

  • Book appointments in their local practice and hub
  • View medical records
  • Order repeat prescriptions
  • Access health information
  • Link account to others if appropriate

Sign up online at:
www.birminghamandsolihullhealthapp.com

Before you can start booking GP appointments online you must first register your details for this service.

It is quick and easy to register. You will need to come into the surgery bringing some identification with you; you will then be given the relevant details to enable you to set up an account and use the system.

Once registered you will be able to view any appointments you have already made, cancel them if necessary, or book a new appointment with the doctor.

When you book an appointment online you will receive confirmation which you can print off and bring with you when you attend the surgery; there is no need to reconfirm.

Please contact the surgery if you require an interpreter.

Urgent Appointments

Please remember urgent appointments are for medical problems and doctor will only deal with the immediate problem. Doctors will see “extra” urgent patients even if their session is fully booked, but you must be prepared to see whichever doctor is available, and to wait if necessary.    

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website