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Noticeboard

Out of Hours  
Always telephone - 465 2950.  The out-of-hours service is for emergencies only, when the surgery is closed

Home Visits
Requests for home visits should be made before 10am where possible, by telephoning 465 2950. The receptionists will ask you for the reason for the visit; this is to allow the doctor to assess the urgency.

Test Results
If you have had a blood test, urine check etc, you will be asked to either telephone or come to the surgery for the result. Unless the doctor has told you to call before, please try us after 1.00 pm on 465 2948.

 Extended Access 

As from the 1st April 2019 we will NO longer be offering appointments for late clinic on Tuesday and Saturday Mornings However these appointments will continue to be available at our Hub that is The Oaks Medical Centre for our patients.                   

Please ask a receptionist for further information.

Social Prescribing clinics - Fridays from March 2019 -

Please speak to Reception if you can benefit from this. 

Complaints

Occasionally you may be unhappy about something that has happened or about your treatment. If this is the case please feel free to speak or write to our Complaints Lead, Sandra Rimell, in confidence if you feel this is necessary by completing the form below.

We will then endeavour to put the matter right. If you feel that this has not satisfactorily resolved the problem, you can approach the Parliamentary and Health Service Ombudsman to review your case (www.ombudsman.org.uk).

Complaints form



 
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